Zebra Technologies Corporation the market leader in rugged mobile computers, who helps small and medium business mostly in retail and logistics chain with products like barcode scanners and barcode printers enhanced with software and services to enable real-time enterprise visibility, today launched the new TC20 durable mobile computer and TC25 rugged smartphone in India. However each and and every model price differ and it was not revealed by the company.
Zebra has leveraged decades of enterprise innovation in TC2-series to revolutionize the Small- and Medium-Businesses (SMB) market where the use of outdated pen and paper systems and fragile, underpowered consumer devices is widespread. The TC20 is a light weight, durable and long lasting mobile device developed for indoor use by in sectors such as retail and hospitality. While the TC25 will allow real-time operational visibility on the field for SMBs in the logistics or services industries. With better insights, enterprises will be able to deliver an enhanced positive experience to delight their customers.
Zebra also released the Tenth Global Retail Shopper Study whitepaper, which shows the expectations of shoppers today – further highlighting the need for businesses to adopt real-time visibility technologies in their operations. The study reveals that shopper expectations for merchandise delivery are continuing to rise as 69% of shoppers surveyed in APAC expect next-day and same-day shipments.
Heightened customer expectations for delivery are transforming the retail landscape. 69 percent of shoppers in APAC (vs 66% globally) expect next-day or same-day delivery and 37 percent prefer same-day or sooner.
Consumers cite out-of-stock merchandise, difficulty finding an item, and unclear pricing and discounting as the leading causes of in-store shopping dissatisfaction. The study showed that retailers can recover sales for out-of-stock products by 60 percent when they offer discounts or alternative fulfillment options, such as ship to home.
Deep Agarwal, Regional Sales Director – India, Zebra Technologies
“Zebra offers the industry’s largest range of Android mobile computers and the introduction of the TC20 mobile computer and TC25 rugged smartphone reinforces our position as a leader in the enterprise Android space. Until now, small- and medium-sized businesses had limited options: either struggling with the risk and frustration of using consumer devices or running their operations manually with pen and paper. The cost-effective TC20 and TC25 gives SMBs a better choice while delivering a powerful customer experience.”
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